Inquiry Call Conversion Reports

When the phone rings, nothing happens until that call is converted to an appointment and the sale is closed. You want to know that your team is maximizing those opportunities, that the brand promise is being delivered and that your marketing investments are paying off. That’s where ServiceScore® delivers.

FREE GUIDE: COVID-19 TRENDS IN BUSINESS CALLS

Phone Calls are Changing

In response to COVID-19, brands are adapting services, offering different products, and implementing new safety processes.

Business owners are working fast to make changes, but finding time to train their teams for phone calls from stressed consumers is challenging. In these uncertain times, preparing frontline team members with the skills they need to make trusting connections on phone calls is more important than ever.

Download our FREE GUIDE with five themes of change to business phone calls, with specific skills that team members need to serve callers in the era of COVID-19.

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get ready to crush your 2020 goals

Get the latest research and best practices to use phone call performance data and insights to change the game in driving franchisee revenue, profitability, marketing ROI, operations, innovation and an outstanding customer experience.

It's all part of our new, FREE eBook, available for download today. Check out the six ways that leveraging phone call recordings will drive faster growth and more customers for your brand.

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5 ways to drive revenue from phone calls

FIVE ways to drive revenue from phone calls? Absolutely! ServiceScore® helps brands get the most from every phone call that comes in.

convert more calls to customers

ServiceScore® reports help you coach your team to make trusting connections that convert more inquiry calls to appointments.

why ServiceScore?

More Customers

Easy and Effective

More Customers

Measure that the right people are

saying the right things to convert

more calls into customers

Better Service

Easy and Effective

More Customers

Know the quality of the first

impression consumers and

job seekers have of your brand

training on phone call inquiry conversion improve reports

Easy and Effective

Push reports with call

recordings make it simple

to train and drive better results

Find out more

Help more callers become customers

Help more callers become customers

FREE GUIDE: COVID-19 TRENDS IN BUSINESS CALLS

Phone Calls are Changing

get ready to crush your 2020 goals

5 ways to drive revenue from phone calls

convert more calls to customers

why ServiceScore?

More Customers

Easy and Effective

More Customers

Better Service

Easy and Effective

More Customers

Easy and Effective

Easy and Effective

Easy and Effective

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Insights