let's get more from your phone calls

“ServiceScore is a great tool.  Objective analysis of inbound customer calls.  They rate the call on 4 key attributes and provide detailed feedback of what was missing and how the call could have been made better.  Great tool for providing feedback and coaching my team.  I highly recommend it.”

Sarosh Nayar, Multi-Unit Franchisee, Dallas, TX

"When put our client’s needs ahead of our own, our business grows - and the 4G steps represent this mindset. Our team has seen first-hand that when we follow the 4G steps and use ServiceScore reports to improve, we are more successful.  I might not review reports every month, but get results because my team has the accountability and reports from their calls being reviewed and scored."

Clint Ehlers, Multi-Unit Franchisee, Willow Grove, PA

Cherry Hill, NJ

“None of our customers buy products or services – they buy relationships – which often starts on a phone call. After we review reports on a monthly basis with individual team members the very next phone call, things can get better.”

Stan Gray, Multi-Unit Franchisee, Long Beach and Torrance, CA